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ANSWERING SERVICE

Eliminating Missed Revenue...

Hotline Consultant

Purpose of Answering Service

We understand that businesses come in all shapes and sizes and statistics show that 63% of businesses over 5 years and 22% of businesses between 2 - 5 years use answering services.  Even though you have a flowing or tight budget, using an answering services will pay for itself in the long run.  In addition, outsourcing all of your business service needs will allow you the ability to use an answer service to answer calls 24/7, schedule appointments, and provide your clients/customers a live representative, no matter when they call.  

Benefits of an Answering Service

  • Personal virtual receptionist

  • Responsive customer service

  • Accurate emergency dispatching

  • Efficient Lead Capturing

  • Live operator coverage during company after hours

  • Elimination of missed calls

  • Boost staff productivity

  • Increase reliability and consistency

  • Helps with the unexpected

  • Manage schedule appointments

  • Filter incoming calls and forward important calls

  • Control labor costs

  • Maximize ROI

  • Boost profitability while sleeping

Call Center Headset
Business Meeting

How We can HELP!!!

  • Calls handle during business hours to allow you to grow your business

  • Handle call volume overflow during business hours

  • Scheduling Solutions

  • 24/7 Answering Services

  • After Hour Answering Services

  • Nights and Weekends Answering Service

  • Bilingual Answering Services (Spanish Only)

  • Emergency Back-Up Services

  • Emergency Dispatch and Management 

  • HIPAA certified and compliant

Services Include:

  • Business Phone

  • Inbound/Outbound Call Answering

  • Live Text Support

  • Admin Support

  • Call Recording

  • Dialer System

  • Time Tracker

  • Scheduling

  • Team Messaging

Industries We Service

  • Medical (Physician, Medical Facilities, Home Health Care, etc)

  • Property Management/Apartments

  • Contractors

  • Law Offices

  • HVAC, Plumbers, Electricians

  • Hospitality

  • Construction

  • Real Estate

  • Non-Profit Organizations

  • ...and many more

Signing a Contract